Tetracom was incorporated in British Columbia, Canada in 1999. It takes pride in offering clients a high degree of personal attention, discretion and integrity. The first consultation is free and without obligation.
Tetracom is based in Vancouver, Canada’s largest port and a major international transportation hub. The company specializes in solving logistics problems – the movement and storage of goods or information within corporate, public, and international environments.
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Tetracom’s Code of Ethics
- Tetracom doesn’t accept third-party commissions, remuneration or other benefits connected to recommendations made to clients.
- Due Care: Tetracom acts professionally, objectively, and honestly, in the best interests of the client.
- Competence: Tetracom refuses work which lies outside its scope of expertise.
- Keep the Client Informed: Tetracom strives for a mutual understanding on costs, work schedule, scope and objectives. Such understanding is confirmed with a formal Terms of Reference.
- Tetracom chooses methodologies which present a professional image of the client.
- Tetracom refuses assignments where the scope is too limited to provide effective advice or requires the client to seek further advice, except in cases where the client is aware of the limitations at the start of the assignment.
- Client information is treated as confidential and private. Intra- and extra-company communications are subject to client approval where appropriate.
- Tetracom keeps its industry knowledge current and adheres to changes in ethical practice.
- Tetracom obeys applicable laws.
- Where information is gathered from the public or client employees, no personally identifying data is included in results.
- When asked to review the work of others, they will be informed in advance of the review.
Research Versus Espionage
The key ethical issue differentiating research from espionage is whether individuals responding to a survey are being misled by the consultant. Respondents who want to know for whom research is being conducted are entitled to a truthful reply from the consultant.
Some of this material is drawn from: ‘Handbook for Canadian Consultants – A Guide to the Profession,’ (3rd revised edition), Milan Kubr ILO, 1996